4 ms·

I’ve also noticed McDonald’s as a whole has a very good hiring program. It’s rare you get someone who just doesn’t give a crap these days. I would say as a ru

by mattrp 7y ago

I’ve also noticed McDonald’s as a whole has a very good hiring program. It’s rare you get someone who just doesn’t give a crap these days. I would say as a rule their employees seem intelligent and motivated to be friendly to customers whereas it’s become hit or miss at more expensive quick serve alternatives.

bluedino 7y ago
Hah. Places like Chick Fil A have amazing employees, even Culver's has a cut above. But most of the people at MCD/Wendy’s/BK simply do not give two shits
- zeta0134 7y ago
  It really does depend on the locale. In larger cities in South Texas for example, your opinion mostly holds: McDonalds employees are the lowest rung, they know it, and they don't seem to particularly care. In small towns though? The local McDonalds is often one of the only places to eat that's open late, and because the employees and the locals are essentially supporting each other, the attitude is completely different. Not being constantly rushed with a line around the building probably helps. All that said, I'm amazed that Chick Fil A is able to maintain such a high quality of customer service within cities, even when they seem to be just slammed all day long. I have no idea how they pull that off so consistently, but they do, and they've earned my respect because of it.
  - Spooky23 7y ago
    Chick-Fil-A pays a slight premium and recruits heavily in the evangelical churches that the operators belong to. The small town McDonald’s are actually pretty similar. Usually they are owned in the community, while urban McDonald’s are usually part of a multi-unit franchisee. Chick-fil-A doesn’t allow that.
  - listenallyall 7y ago
    CFA customer service and employee quality has declined in recent years as the company's growth has accelerated. In my opinion.
dsr_ 7y ago
When the economy is good, teenagers work at McDonald's any shift that they don't have to be in school; service is poor. When the economy is having problems, adults work all shifts at McDonald's and service is more attentive.

by mattrp 7y ago

bluedino 7y ago

Hah. Places like Chick Fil A have amazing employees, even Culver's has a cut above. But most of the people at MCD/Wendy’s/BK simply do not give two shits

zeta0134 7y ago
It really does depend on the locale. In larger cities in South Texas for example, your opinion mostly holds: McDonalds employees are the lowest rung, they know it, and they don't seem to particularly care. In small towns though? The local McDonalds is often one of the only places to eat that's open late, and because the employees and the locals are essentially supporting each other, the attitude is completely different. Not being constantly rushed with a line around the building probably helps. All that said, I'm amazed that Chick Fil A is able to maintain such a high quality of customer service within cities, even when they seem to be just slammed all day long. I have no idea how they pull that off so consistently, but they do, and they've earned my respect because of it.
- Spooky23 7y ago
  Chick-Fil-A pays a slight premium and recruits heavily in the evangelical churches that the operators belong to. The small town McDonald’s are actually pretty similar. Usually they are owned in the community, while urban McDonald’s are usually part of a multi-unit franchisee. Chick-fil-A doesn’t allow that.
- listenallyall 7y ago
  CFA customer service and employee quality has declined in recent years as the company's growth has accelerated. In my opinion.

dsr_ 7y ago

When the economy is good, teenagers work at McDonald's any shift that they don't have to be in school; service is poor. When the economy is having problems, adults work all shifts at McDonald's and service is more attentive.