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Consider the scale at which they operate... How could they possibly turn a profit given the number of people who use their free and paid services, and the numbe
by craftinator 7y ago
Consider the scale at which they operate... How could they possibly turn a profit given the number of people who use their free and paid services, and the number of people who are pissed off at their business practices? I know I want to call and harangue them at least once a month... Imagine if every single Gmail user could do that. They would crumple over their own tech support costs in just a few years.
- not2b 7y agoThey could afford it. It would be expensive but they are so hugely profitable that the cost of a large customer support team would be a small drop in the bucket of incoming cash.
- ngold 7y agoThey figured out that ad agencies are not really accountable to anyone. So that's what they pretend to be.