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Recently I found a bug in Slack, and I was communicating with their support over it. They asked me to check on the web in addition to the electron app. Now, the
by lukeschlather 7y ago
Recently I found a bug in Slack, and I was communicating with their support over it. They asked me to check on the web in addition to the electron app. Now, the number of people who actually care enough to do this are a very small minority, but they are also very significant because they're happy to give Slack free QA. And as a member of this small minority that will reproduce a bug on multiple platforms and communicate back, I can say this seems pretty hostile to me and anyone else willing to pay money to do free QA for them.
- mikeklaas 7y agoThe reason they did that is to see if something in the local state of your client was causing the problem, not to get you to QA the bug.
- lukeschlather 7y agoSounds like QA work to me.