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They are literally doing exactly that. You can take your old speaker into a Sonos store or ship it (on Sonos dime) back to them. They then refurbish and resell,
by Godel_unicode 7y ago
They are literally doing exactly that. You can take your old speaker into a Sonos store or ship it (on Sonos dime) back to them. They then refurbish and resell, and you get a discount.
This story is at best lazy reporting with many facts left out or unresearched.
https://www.sonos.com/en-us/shop/certified-refurbished https://www.sonos.com/en-us/shop/certified-refurbished
https://www.sonos.com/en-us/tradeup https://www.sonos.com/en-us/tradeup
- XMPPwocky 7y agoFrom the FAQ on https://www.sonos.com/en-us/tradeup https://www.sonos.com/en-us/tradeup - > Do you resell recycled devices? > No.These devices are permanently deactivated and cannot be resold.
- ladon86 7y agoI already replied to your other comment but in the interest of correcting this misinformation, you can neither ship your bricked device to Sonos nor bring it into a Sonos store. https://twitter.com/sonossupport/status/1179459927624036357?s=21 https://twitter.com/sonossupport/status/1179459927624036357?... https://twitter.com/sonossupport/status/1198204183335309313?s=21 https://twitter.com/sonossupport/status/1198204183335309313?... https://twitter.com/sonossupport/status/1196142002406133761?s=21 https://twitter.com/sonossupport/status/1196142002406133761?...
- hyperman1 7y agoIn Belgium, any electronics vendor has 'aanvaardingsplicht', the duty to accept your old device when selling you a new one. So sonos shops here have to accept them. In fact, you can bring in your old 20kg tube radio and claim your new sonos is replacing it.
- deleted 7y ago[deleted]