What a cynical viewpoint. Airbnb’s response is troubling whether you find this particular case egregious or not. You may not think of accommodation as a public

What a cynical viewpoint. Airbnb’s response is troubling whether you find this particular case egregious or not. You may not think of accommodation as a public or necessary service. But consumers still deserve protection from unjust practices. To view the situation as a simple transaction governed by opaque and ever-shifting Terms of Service Agreements sounds pretty dystopian to me.