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If someone is dying, go ahead and page me! Otherwise, companies need to hire night shifts if they want someone covering while the devs are asleep. If you want
by lostdog 7y ago
If someone is dying, go ahead and page me!
Otherwise, companies need to hire night shifts if they want someone covering while the devs are asleep. If you want full uptime, then hire for it! Your employees shouldn't give up their sleep and weekends for a measly 0.003% of your company.
Also, I would strongly support extra pay for low-wage workers working holidays, weekends, or night shifts.
- drstewart 7y agoIt's pretty naive to think you can just hire random people to step in and support complex business systems part-time. Sure, you can have a global ops team that can deal with basic system issues like "this machine ran out of disk space", but not "we're seeing a spike in 500s in our payment system because something that got deployed earlier today broke a workflow". And saying "well just roll back!" isn't a solution either. Maybe you can't roll back. Maybe that won't fix it because data is now corrupt. Maybe it wasn't even a deploy to that system that broke things, but some feature flag in some distant system. No one except the team itself can diagnose these issues appropriately.
- oiasdjfoiasd 7y agoThis. Or have an auction system where the prize keeps increasing til someone takes the shift.