One of the things I've really liked about my local commuter rail (Virginia Railway Express [0]) is the level of detail and communication they have with the comm

One of the things I've really liked about my local commuter rail (Virginia Railway Express [0]) is the level of detail and communication they have with the community/riders. Their RSS feed typically has a post if there's any delay over 10 minutes explaining the delay and how long it is expected to be. They'll also post when the GPS tracking for a train isn't working but is still on schedule. The after-incident reports are also really nice; this one [1] resulted in delays of over an hour and a half because of track slippage leaving a station. Since then VRE has been letting us (riders) know if they're reversing the engine placement to mitigate possible slippage, so we're able to see that they're actually implementing the changes they propose. Other disruptions are also communicated fairly clearly and promptly [2]. As a side note, I'm pleasantly surprised by the transparency with historical service levels [3] and passenger utilization [4]. Saying all this though, the level of service is low when compared to other countries' commuter rail systems. One of the challenges VRE works with is that it hasn't owned the rail lines it's running on; they're owned by a freight railroad and passenger rail is typically run at a lower priority than freight. There has been some recent movement though by the state [5] to significantly improve passenger rail transit, especially in the northern part of the state (almost certainly related to Amazon HQ2). 0: https://www.vre.org/ https://www.vre.org/ 1: https://content.govdelivery.com/accounts/VAVRE/bulletins/26af3e9 https://content.govdelivery.com/accounts/VAVRE/bulletins/26a... 2: https://content.govdelivery.com/accounts/VAVRE/bulletins/26fe6ae https://content.govdelivery.com/accounts/VAVRE/bulletins/26f... 3: https://www.vre.org/service/daily-performance/ https://www.vre.org/service/daily-performance/ 4: https://www.vre.org/service/rider/train-utilization-trends/ https://www.vre.org/service/rider/train-utilization-trends/ (not actually trends) 5: https://www.governor.virginia.gov/newsroom/all-releases/2019/december/headline-850120-en.html https://www.governor.virginia.gov/newsroom/all-releases/2019...