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> to perfect execution Their retail business is pretty far from perfect. Just a few days ago I got my first obviously fake product that was "sold by Amazon".
by ng12 7y ago
> to perfect execution
Their retail business is pretty far from perfect. Just a few days ago I got my first obviously fake product that was "sold by Amazon".
- shantly 7y agoThey're simply ignoring massive rates of fraud in their store so they can profit from it, and have been for... what, over half of their existence, at this point? ("oh but we're trying, no really we are, but it's just soooooo hard" uh how about you shut off the features that enable massive amounts of fraud until you can fix it, then, and if you can't fix it I guess you'll have to leave them off? Oh, right, you're making mountains of money from it, I forgot) I frankly can't believe the way the operate is anywhere near legal.
- manigandham 7y agoI'm talking about operating as a business. Nobody executes better than Amazon right now. As for as the store experience, their selection, price, speed and convenience has led to their wild success. The fakes from 3rd-party sellers are not as big of a problem as HN makes it seem, and they could drop them overnight if they really wanted to in case any liability arises.
- ng12 7y ago> Even with occasional 3rd-party product issues The problem with Amazon is anything can be "3rd-party" and you'll never know until you have a problem with it. Maybe the fraudulent product was the result of a sketchy 3rd-party dealer but also I don't really care -- I bought it from "Amazon" and they sent me tainted inventory. Target and Walmart are catching up with their online operations and at least with them I don't have to worry about being shipped fake products.
- manigandham 7y ago> "Target and Walmart are catching up" Exactly. Amazon is still well in the lead. They have likely analyzed this entire problem with news and features scheduled over the next 2 years to resolve it as soon as their competitors gain any real ground.
- ng12 7y agoThat's still not anything close to "perfect execution".
- manigandham 7y agoYou seem to be looking at this as a consumer who got a fake item (from a 3rd-party seller). Store experience is not the same as business execution. The company is operating optimally, making the most revenue with the most growth while controlling costs and taking market share from all of its rivals. Nothing's perfect, but this is as close as you can get with a trillion dollar company that remains in the lead and is pulling even further ahead.
- deleted 7y ago[deleted]