“One of my colleagues in IT had the pleasure to tell a board member who came to be serviced right oway to fuck off (his words) and to open a ticket, if he knows

“One of my colleagues in IT had the pleasure to tell a board member who came to be serviced right oway to fuck off (his words) and to open a ticket, if he knows what this is Then he picked up the phone as someone was calling and turned away.” This is great. Usually the board member would get preferential treatment and never experience how things really are.