3 ms·
But as a user of a SaaS, how many of those customers are your customers?
by anderspitman 7y ago
But as a user of a SaaS, how many of those customers are your customers?
- gumby 7y agoWell, take disqus: starts as a simple blog comment tool, saving you writing one. Then they add a nice feature where logged-in users can follow responses on other pages, which is nice for the blog owner as it increases engagement. But the payload got bigger and then starts to spy on you or your users. Then, as the product is free perhaps they add an ad or start to sell the spy data. And.... Or there's an address widget you used, but it kept being updated because even though you only serve the USA, other sites need support for various foreign countries... I don't want to write everything, but sometimes indeed these 3P packages are a moment of convenience leading to a lifetime of regret.