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Frankly, I'm okay with an uncaring bank. I would give more weight to the bank's accessibility (i.e. locations, ATMs, international charge fees, etc) and consist
by afjl 7y ago
Frankly, I'm okay with an uncaring bank. I would give more weight to the bank's accessibility (i.e. locations, ATMs, international charge fees, etc) and consistency/quality of service (app usability/downtime, good 1800 customer service).
- clairity 7y agoyou really only need one branch somewhere near you to do the very occasional in-bank stuff. mobile apps can be used for deposits and any atm can be used for cash (use non-big-bank atms to withdraw without fee). the atm network for credit unions is comparable to a big bank. you don't get good customer service (via phone or otherwise) at a big bank, as they see it as a cost center to be minimized. smaller banks use good service as a differentiator/product enhancement. but yes, international charges can vary a bit.