> 80% of the time was wasted supporting clients and fixing bugs that were due to the fact that the product was shipped too early. There are a lot of valuable l

> 80% of the time was wasted supporting clients and fixing bugs that were due to the fact that the product was shipped too early. There are a lot of valuable lessons to be learnt here about product planning and dev process, but if you didn't make any attempts to fix the issues you mentioned, you probably didn't learn very much.