The article fails to answer some obvious, albeit perhaps tediously technical questions: How much do they charge people to get their property back? Do they bothe

The article fails to answer some obvious, albeit perhaps tediously technical questions: How much do they charge people to get their property back? Do they bother in cases in which it's unlikely the owner will be willing to pay that amount? In what proportion of cases do they find the owner, but the owner is unwilling to pay? Can the owner still claim the auction proceeds if they refused to pay to get the item back? (In which case, refusing to answer the question might be the optimal response!) How do they handle cash? (It would be eccentric to send by post or auction bank notes, even if they're foreign bank notes.)