I have a suspicion that most application of computing and Internet technology, even in business, has in fact been neutral or somewhat negative in terms of produ

I have a suspicion that most application of computing and Internet technology, even in business, has in fact been neutral or somewhat negative in terms of productivity and, for humans, also for happiness, but some minority of the applications yield such huge gains (on both fronts) that it's an improvement overall and one can be fooled into thinking it's usually good, rather than usually bad but sometimes very good.