4 ms·
As to the disclaimer, I think it's fighting back at the fact that many people (rightfully) refuse to talk over the phone because there's no paper trail, but com
by antihero 16y ago
As to the disclaimer, I think it's fighting back at the fact that many people (rightfully) refuse to talk over the phone because there's no paper trail, but companies are scared of actually being held to account for what their employees agree to.
If I were ever to have a remotely contentious situation with a company, I'd do it in writing, and if I absolutely had to do it by phone, I'd record the call.
- pavel_lishin 16y ago> if I absolutely had to do it by phone, I'd record the call. This may not be legal everywhere.
- sdkmvx 16y agoUnless of course you tell them and they consent to it. And if they don't consent to it, tell them you need to do it in writing. Disclaimer: not a lawyer, but you shouldn't be taking legal advice from the internet anyway.
- mgkimsal 16y agoThey record all of my calls by starting off the call saying "this may be monitored for quality assurance". I'm thinking of having all my outbound calls start with the same message, and recording them all. If someone doesn't want to be monitored, they can choose to deal with me only in writing then.
- JonnieCache 16y ago> I'm thinking of having all my outbound calls start with the same message Good luck with that.
- mgkimsal 16y agoWouldn't be that hard with Twilio, though it would add some considerable expense for longer calls.
- deleted 16y ago[deleted]
- pavel_lishin 16y agoI don't think he's saying that it's a significant technical challenge. The software and hardware will play along just fine, but I think you'll run into trouble at the wetware level. tldr - people will hang up on your ass.