My municipal government insists on sending out via email attached PDFs or links to download PDFs. Some of the PDFs are prepared by the government, others by ve

My municipal government insists on sending out via email attached PDFs or links to download PDFs. Some of the PDFs are prepared by the government, others by vendors working for the government (probably based on specs that called for this experience). It ignores the facts that many (if not most) people read on small screen devices, don't have logon credentials handy, or even know where to find downloaded documents. It erodes civic engagement and leads to real problems when policies aren't followed or generate backlash because people didn't know about them prior to changes. The simplest thing to do would be just to send the damn data as plaintext email. The mayor actually gets this -- her newsletters are always in the body of the email itself, never as a PDF attachment or link to download a PDF. Yet her administration is still stuck on PDFs for everything.