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Agreed. Recently Amazon stopped showing addresses to sellers for FBA orders. If you don't even know who your customer is, it's hard to argue you are the retaile
by ikeboy 7y ago
Agreed. Recently Amazon stopped showing addresses to sellers for FBA orders. If you don't even know who your customer is, it's hard to argue you are the retailer.
- brianwawok 7y agoEmails and phones have been gone a while. Essentially all you get is a generic amazon hosted forwarding email address if you want to talk to your customers.
- ikeboy 7y agoYeah, it's the physical addresses that were removed recently. Phones were removed about two years ago if I recall correctly.
- brianwawok 7y agoPhone removal happened in waves. The most recent wave was about 6 months ago. Fba phone numbers went to amazon owned phone numbers with giant extensions
- ikeboy 7y agoIirc, FBA phones hadn't been available for two years, it's MF phone numbers that got proxied to Amazon phone numbers six months back. Then 1-2 months ago FBA addresses vanished.
- 8note 7y agowhy would an address be necessary to call yourself a retailer? if I paid them in cash, the seller wouldn't know my address either
- ikeboy 7y agoIf some other party did have your contact info and marketed to you based on your purchases, controlled the entire transaction, shipped the product to you, etc, each detail makes them more the retailer and the third party "seller" more of a supplier than a retailer.