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Thankfully we have websites such as booking.com to sniff out fraudulent operations like GP's. Reviews where guests have been turned away with a valid reservatio
by mantap 7y ago
Thankfully we have websites such as booking.com to sniff out fraudulent operations like GP's. Reviews where guests have been turned away with a valid reservation are the reddest of red flags for me.
Dirty rooms can be cleaned, cockroaches can be eradicated, but intentional overselling indicates an incurable dishonesty at the heart of management.
- lotsofpulp 7y agoMarriott/Hilton/IHG/Accor/Choice/Wyndham/Hyatt, everyone overcooks. The systems are set to allow a certain number of rooms to be overbooked every night, since there is a high probability of a certain percentage of people not showing up or wanting to cancel every night. The more rooms a hotel has, the more they can overbook. Although all the major brands have a policy of providing a free room night and transportation to an equivalent quality hotel nearby. All the airlines do it to, too. Also, if a VIP comes in wanting to spend a month at the hotel and the hotel has to overbook a couple nights, they’re not going to turn away thousands in revenue. Even the Waldorf Astoria in Manhattan cancels reservations when the Saudi royal family is in town.