I think we agree on the general perspective, yes — we'd probably agree as a team with known (ad hoc) conditions and goals. Data on small businesses is hard ind

I think we agree on the general perspective, yes — we'd probably agree as a team with known (ad hoc) conditions and goals. Data on small businesses is hard indeed. I'm only speaking anecdotally from the MSP / software shops perspective, the "tech guys" of most businesses who don't in-house IT. Also from a European perspective, so that might make a big difference — we're, ahem, let's say not as involved, interested, or capable in all things "technology" as a general population (I didn't say luddites but that's how it feels sometimes, compared to the vibe I get in NYC or rich Asian cities).