I can't stress enough about the first sentence and how important it is. Metrics have become the goto into having a business nowadays and we min/max everything,

I can't stress enough about the first sentence and how important it is. Metrics have become the goto into having a business nowadays and we min/max everything, squeeze every little bit we can out of things. Its an open market and anyone is able to do however he pleases with his company, but I hate it. The most recent example that comes to mind is Activision-Blizzard where they exceeded their revenue and profits for 2018 but they went on and downsized the company letting people go and cutting down the overall experience. I hate when this happens really, especially when its crucial to safety like airplanes. I think Boeing should have gotten more than a slap on the wrist for the max's that crashed.