Whenever I get usability surveys for websites, unless there’s something really egregious, I tell them to not change a thing. Especially when it’s a bank or util

Whenever I get usability surveys for websites, unless there’s something really egregious, I tell them to not change a thing. Especially when it’s a bank or utility. I’m going there to check a balance or pay a bill. Do I really need a change up every 18 months to meet the latest UI paradigm? I’m all for the full employment of programmers, but find something else to do than float the ‘pay bill’ and ‘logout’ links to meet this week’s subjective ideal.