5 ms·
Please do not block "using the website" until someone gives you access to the microphone. Simply make the parts of the page that rely on the microphone not work
by TheRealPomax 7y ago
Please do not block "using the website" until someone gives you access to the microphone. Simply make the parts of the page that rely on the microphone not work, and make it obvious they won't work until people give access to the devices you need access to.
And in the mean time let them browse the page as normal, instead of force-hiding the content scroll bar and presenting a full screen overlay modal. If your page explains what it's for, locking people out of that content just because they don't trust you yet is intentionally crippling the experience for no good reason.
- drastorguev 7y agoThanks for the feedback! We didn't realise this would pose such a problem. We've updated the website so it asks for microphone permission after people press the 'Record' button.
- phyrex 7y agoNot on my iPhone you haven’t
- unforeseen9991 7y agoNot on my PC running Chrome you haven't either
- drastorguev 7y agoOK, could we please ask - did you access the website before we made the changes? If so - have you tried clearing your browser cache?
- XOPJ 7y agoJust tried is now for the first time, 8 hours since you commented and it instantly asked for my microphone and I instinctively blocked it.
- drastorguev 7y agoThanks for letting us know - we've realised we were unclear with our initial correction: the modal that asks for mic permission and explains that all audio processing is done in-browser now only appears when 'Record' is pressed, so users can check out the rest of the website.
- phyrex 7y agoNo I don't think so. It definitely popped up before I pressed anything for me.
- deleted 7y ago[deleted]
- kanwisher 7y agoStill broken on IOS
- TheRealPomax 7y agoThank you, that's the perfect solution. Although you probably want to offer people a way to dismiss that modal, too: it's still "waiting" for permission rather than being able to go "wait this is not what I wanted to do how do I get back to the site".