Some people fall on the 'low margin, high volume' side of things, others on the 'high margin, low volume' side, and there's nothing wrong with either decision.

Some people fall on the 'low margin, high volume' side of things, others on the 'high margin, low volume' side, and there's nothing wrong with either decision. With the former, you will lose customers who think 'wow, it must be cheap because it is bad' and the latter, you will lose customers who think 'I'm not paying that much to use hosted MonicaCRM'. I personally would be willing to pay for and use the hosted version for $1-2 a month, but I am not price flexible all the way up to $9. $9/ month is 'real' money, while 1/2 a month is 'patreon / burner' money that one doesn't have to think about in one's monthly budget. For something that I need to use over the course of 6-months/year to see if there are relationship benefits to all of the data entry, that means the first month trial is not quite enough to evaluate if there is value there. I heartily applaud the FOSS if you host it yourself version, that is a mark of a good person, there.