4 ms·

Can you shed a little light on the sorts of things that are shipped hundreds of times a day? curious if you could share some use cases or examples. Intercom is

Can you shed a little light on the sorts of things that are shipped hundreds of times a day? curious if you could share some use cases or examples. Intercom is pretty awesome - congrats!

gavinjoyce 7y ago
Sorry, I meant to say we ship to production about a hundred times per day, not hundreds of times per day. We've shipped continuously since the very early days of Intercom. [1] We have a solid CI/CD pipeline meaning that every good merge to master hits production a small number of minutes later. Most of these changes are pretty small, focused and routine, adding a new button behind a feature flag, a db migration, a bug fix. These small changes add up over time to a steady stream of highly polished features and improvements. [1] https://www.intercom.com/blog/shipping-is-your-companys-heartbeat/ https://www.intercom.com/blog/shipping-is-your-companys-hear...
itwy 7y ago
Definitely a gross exaggeration.
- nullvoxpopuli 7y ago
  if you have 20 people on your team, and they each have 5 PRs merged which are deployed with some continuous deployment strategy, you're already at 100 deploys in one day. :-\
  - itwy 7y ago
    Their platform is too small to have 100 merge commit per day.
    - nullvoxpopuli 7y ago
      do you work there? how would you know?
    - gavinjoyce 7y ago
      Here's a graph showing ships / day from 2013 to 2015: https://youtu.be/NoCxHTxpmSQ?t=299 https://youtu.be/NoCxHTxpmSQ?t=299
    - jjeaff 7y ago
      Doubt it. There's a lot going on under the hood.
  - sergiotapia 7y ago
    5 PRs a _day_ per engineer? What exactly are they cranking out? 1hr 30min per PR that's insane. Are these literally one-liners or extremely well defined tickets? Do your engineers work very late days?
    - nullvoxpopuli 7y ago
      I have days where I submit 0 PRs, and I have days where I submit 10+ PRs. It just depends a lot of things. Focus, Well defined small tickets, etc

Can you shed a little light on the sorts of things that are shipped hundreds of times a day? curious if you could share some use cases or examples. Intercom is pretty awesome - congrats!

gavinjoyce 7y ago

Sorry, I meant to say we ship to production about a hundred times per day, not hundreds of times per day. We've shipped continuously since the very early days of Intercom. [1] We have a solid CI/CD pipeline meaning that every good merge to master hits production a small number of minutes later. Most of these changes are pretty small, focused and routine, adding a new button behind a feature flag, a db migration, a bug fix. These small changes add up over time to a steady stream of highly polished features and improvements. [1] https://www.intercom.com/blog/shipping-is-your-companys-heartbeat/ https://www.intercom.com/blog/shipping-is-your-companys-hear...

itwy 7y ago

Definitely a gross exaggeration.

nullvoxpopuli 7y ago
if you have 20 people on your team, and they each have 5 PRs merged which are deployed with some continuous deployment strategy, you're already at 100 deploys in one day. :-\
- itwy 7y ago
  Their platform is too small to have 100 merge commit per day.
  - nullvoxpopuli 7y ago
    do you work there? how would you know?
  - gavinjoyce 7y ago
    Here's a graph showing ships / day from 2013 to 2015: https://youtu.be/NoCxHTxpmSQ?t=299 https://youtu.be/NoCxHTxpmSQ?t=299
  - jjeaff 7y ago
    Doubt it. There's a lot going on under the hood.
- sergiotapia 7y ago
  5 PRs a _day_ per engineer? What exactly are they cranking out? 1hr 30min per PR that's insane. Are these literally one-liners or extremely well defined tickets? Do your engineers work very late days?
  - nullvoxpopuli 7y ago
    I have days where I submit 0 PRs, and I have days where I submit 10+ PRs. It just depends a lot of things. Focus, Well defined small tickets, etc