Yeah, I’d still say it’s managements responsibility to both make people comfortable with providing candid feedback, and to find the value in poorly delivered fe

Yeah, I’d still say it’s managements responsibility to both make people comfortable with providing candid feedback, and to find the value in poorly delivered feedback. If somebody is complaining about something, they will have a reason for doing so, even if they can’t articulate very well. Figuring out how to understand a team members grievances is a managers responsibility. If this sort of thing isn’t happening in a particular workplace, it’s a failure of management primarily.