3 ms·
Interesting idea, and reminded me of how I sometimes think about the effect a ban on unnecessary "user eyeball time optimization" would have. We have a bunch o
by aaronax 7y ago
Interesting idea, and reminded me of how I sometimes think about the effect a ban on unnecessary "user eyeball time optimization" would have.
We have a bunch of companies that run A/B tests all the time, and of course either A or B result in more time spent watching or less subscriber cancellations. So then they keep that change. Hence you get a product that over time is literally designed to be as addicting as possible...that can't be a net positive for society in my mind.
An interesting idea I have (not realistic of course) is that companies would have to "send their customers away." Like the mountain lion in that Trailer Park Boys episode where "if you love something you have to set it free," a positive way to service your customers is to help them get done with what they want to do as fast as possible.
"But my customers want to be entertained for X hours." Okay, provide a UI for them to find stuff to watch but do not autoplay videos (for example).