I can definitely attest to the poor customer support - the wait times for car2go were unacceptable across the board. My credit cards on file expired twice durin

I can definitely attest to the poor customer support - the wait times for car2go were unacceptable across the board. My credit cards on file expired twice during my time as a customer of the service and each time that put my account into negative balance which took literal weeks to resolve. That said it wasn’t common that I needed to contact them so this frustration didn’t come up too often even as a $200+/month customer over the past six or so years.