It was unsuspended, as noted in a comment by the original post author: > Apparently they have considered my account as high risk (fraud), and they just suspend

It was unsuspended, as noted in a comment by the original post author: > Apparently they have considered my account as high risk (fraud), and they just suspended without warning after so many years of using their service. I was using debit visa, guess that's their stand for risky account eventhou the payment went through with advanced credit. I have to get in touch with their agent for more than 3 times, waiting for their email but every time was a letter of rejection with a default template and can't even reply. Finally I get to speak to one of the agent and bulldoze all the way to their risk management team and finally got it through. What an experience....