I think the big concern is the presumption of a non-techie that a medical company would take good care of their information, because of regulations, etc. I wou

I think the big concern is the presumption of a non-techie that a medical company would take good care of their information, because of regulations, etc. I would not be surprised if a LOT of Lifelabs customers used the same password on their Lifelabs accounts that they use for their email. FWIW, Lifelabs has two sub-sites that use different credentials - one for test results, and one for booking appointments.