Chris M, I appreciate you responding to this. I was a PIA customer for years, until recently, and it's nice hearing something from your company other than "Don'

Chris M, I appreciate you responding to this. I was a PIA customer for years, until recently, and it's nice hearing something from your company other than "Don't trust, verify!". Direct information like this goes a long way towards reestablishing PIA's credibility. Unsubstantiated (and likely impossible) marketing ploys do the opposite. Most of what I've read and deduced about the recent changes in your company's structure has been extremely negative, and full of red flags. In my opinion the first half of PIA's new marketing slogan is an ironic reality: "Don't trust."