Another perception is that of killing hierarchies of user accounts / pulling rugs on projects e.g. if links are established between adding someone who once brok

Another perception is that of killing hierarchies of user accounts / pulling rugs on projects e.g. if links are established between adding someone who once broke the rules and whatever they might be working on now, with no way of reaching someone human for support... ... where one of the few ways of rectifying the situation is to get a top posting on HN in the hope that a Googler will see your plea for help. I mean, that's probably mainly related to Android dev but I've seen plenty of stories to support that feeling: E.g. (just a random example) https://news.ycombinator.com/item?id=17431609 https://news.ycombinator.com/item?id=17431609 My perception might be misguided / influenced by being in a perception bubble, however that is my reality and AWS or AZURE just seems a whole lot safer. So, why should I as a developer invest any time in GC? I did attend a Google dev day re machine learning++ in Melbourne a couple of years ago, and the products seem nice and all, but the competition isn't exactly lagging behind. My recommendation would be to really address this issue of human support and trust.