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I agree that this seems to be a narrative that exists only inside the HN bubble. The fact that a multi million dollar business decision is being made not by run

by gerash 7y ago

I agree that this seems to be a narrative that exists only inside the HN bubble. The fact that a multi million dollar business decision is being made not by running numbers and future roadmap but by one guy in the meeting saying "wait! they shuttered Reader, my favorite RSS reader. Oh no, these other guys killed Zune, my favorite music player. Wait a minute, don't tell me these are the same people who killed Firephone. Ok, we're going with Fujitsu cloud guys" and everyone nodding their head in agreement

retpirato 7y ago
you're missing the point. Google has a bad habit of shelving services that people use. If it's never happened to anything you use, good for you, but if I was in a position to make a choice like that I'd be very hesitant to go with a company with such a history of shutting down services.
- manigandham 7y ago
  If people can't tell the difference between free consumer products and paid enterprise services (appengine has been running since 2008) then they have bigger problems when it comes to decision making.
  - michaelt 7y ago
    Google Maps is a paid enterprise service, and while they didn't discontinue it, they did increase the price by 14x. Of course, personally I chose AWS over Google Cloud well before that, because Google Cloud's authentication is so complicated and their examples so indecipherable.
  - deleted 7y ago
    [deleted]
  - QuinnyPig 7y ago
    This was the Hire by Google sales pitch.
smoe 7y ago
True. But not everyone works at a multi million dollar business. Many start using cloud platforms in small companies and side/school projects and build up knowledge from there which eventually affects bigger companies: "Hey! Should we use the platform most of our people are already familiar with, or the one Bob used for his 500 line hackathon app last weekend?" I'm not actually worried much about the multi million dollar companies using Google Products because then they start actually caring about you. When I worked at a place that made them significant ad money, I got splendid sub hour support. But Google is among the most disrespectful companies towards smaller actors while still trying to get as much money out of them as possible I have ever interacted with. E.g. Just recently it took us 3 weeks, 5 chat support sessions and 2 interventions from their supposed expert team to get an inappropriate "customer photo" shot 4'000 km away from maps/search removed. Or the whole Youtube ContentID disaster, or getting forced into G+ just for them to close it, etc etc. Don't think anyone really cares about 1-2 products being closed that they were using, it's just a lot a things that add up and changed the perception of the company quite a bit over the years.
Yizahi 7y ago
Reputation does matter but depends on circumstances. We are discussing using a certain in-development chip from a giant company with a reputation of completely and utterly failed delivery of a chip in a related area (and lying to public). The first question I've asked - if they failed that thing just recently, how do we prepare for them possibly failing our new project? This is a serious problem to consider.

by gerash 7y ago

retpirato 7y ago

you're missing the point. Google has a bad habit of shelving services that people use. If it's never happened to anything you use, good for you, but if I was in a position to make a choice like that I'd be very hesitant to go with a company with such a history of shutting down services.

manigandham 7y ago
If people can't tell the difference between free consumer products and paid enterprise services (appengine has been running since 2008) then they have bigger problems when it comes to decision making.
- michaelt 7y ago
  Google Maps is a paid enterprise service, and while they didn't discontinue it, they did increase the price by 14x. Of course, personally I chose AWS over Google Cloud well before that, because Google Cloud's authentication is so complicated and their examples so indecipherable.
- deleted 7y ago
  [deleted]
- QuinnyPig 7y ago
  This was the Hire by Google sales pitch.

smoe 7y ago

True. But not everyone works at a multi million dollar business. Many start using cloud platforms in small companies and side/school projects and build up knowledge from there which eventually affects bigger companies: "Hey! Should we use the platform most of our people are already familiar with, or the one Bob used for his 500 line hackathon app last weekend?" I'm not actually worried much about the multi million dollar companies using Google Products because then they start actually caring about you. When I worked at a place that made them significant ad money, I got splendid sub hour support. But Google is among the most disrespectful companies towards smaller actors while still trying to get as much money out of them as possible I have ever interacted with. E.g. Just recently it took us 3 weeks, 5 chat support sessions and 2 interventions from their supposed expert team to get an inappropriate "customer photo" shot 4'000 km away from maps/search removed. Or the whole Youtube ContentID disaster, or getting forced into G+ just for them to close it, etc etc. Don't think anyone really cares about 1-2 products being closed that they were using, it's just a lot a things that add up and changed the perception of the company quite a bit over the years.

Yizahi 7y ago

Reputation does matter but depends on circumstances. We are discussing using a certain in-development chip from a giant company with a reputation of completely and utterly failed delivery of a chip in a related area (and lying to public). The first question I've asked - if they failed that thing just recently, how do we prepare for them possibly failing our new project? This is a serious problem to consider.