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If they'd even make some sub-brand explicitly for "shit we're serious about and promise we'll continue to invest in for a really long time"—and then actually st
by shantly 7y ago
If they'd even make some sub-brand explicitly for "shit we're serious about and promise we'll continue to invest in for a really long time"—and then actually stick by that—it'd go a long way. I think it's having no reliable indicator of their level of seriousness or commitment to a given product or service that's the main source of irritation for people. It's all just "Google" and who knows what the hell that means, this time.
- rhizome 7y agoAt this point my imagination says it would take 5-10 years of vocalized committment to any one thing for them to make a dent in their reputation.
- shantly 7y agoI think it's one of those "the best time to start was 10 years ago; the second best time to start is today" sorts of things.
- asah 7y agoIn theory, they use the "beta" label for this. In practice, they've been sloppy in both directions, with Gmail being in beta way too long.