3 ms·
It does sound like they could have handled the switch better but.....going from completely free to paid...maybe they had mispriced the product and you had benef
by Blackstone4 7y ago
It does sound like they could have handled the switch better but.....going from completely free to paid...maybe they had mispriced the product and you had benefited from years of their hardwork at no cost? If they ended generating more revenue than they lost then it should be a net win for them. There's the reputational risk to consider by making this price transistion.