Their payed support is terrible and getting worse. We've had no end of issues with being told incorrect advice, being advised on how to administer our systems (

Their payed support is terrible and getting worse. We've had no end of issues with being told incorrect advice, being advised on how to administer our systems (when its very clear the problem is with the infrastructure). We've had disks corrupted, which is theory impossible. The list goes on and on an on.