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And... it's so much worse for customers than the old system. Every package I order used to get here in 2 days. Now they can't get it right, and every time I ma
by dbg31415 7y ago
And... it's so much worse for customers than the old system.
Every package I order used to get here in 2 days. Now they can't get it right, and every time I make an order I get an email saying, "Oh, we're sorry it's delayed a day or two!" So Prime is now taking 3-4 days on average to get to me. I'm in the suburbs, sure... but the point remains, the old system worked better. I wouldn't even care if it took 3-4 days, if it just advertised it was going to take 3-4 days... it's crap for them to say, "Be there on the 12th!" and not get here until the 16th.
And yeah, I mean... to the original point, these guys look stressed. They're not "professional" delivery guys, half the time it's some guy without a uniform in a a minivan. Looks like just a sub-sub-sub-contractor.
So what's the solution? Do I stop using Amazon? Pretty hard this day and age. I don't know, but it's sure been bad service the last 5-6 months.