SmartPost is actually worse. I actually still have not got November's Bark Box, and they've in fact already charged December's. I've already complained once,

SmartPost is actually worse. I actually still have not got November's Bark Box, and they've in fact already charged December's. I've already complained once, they sent me something extra, that box got here before the first one did. Smartpost is garbage, the responsibility is too diffuse. Fedex says it's USPS's fault, USPS says it's Fedex's fault, nobody has any idea where it is or what's going on.