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I'm feeling this hard at my place of work. We can't ask probing questions about people's real behaviors and actions, so while projects are running far behind we

I'm feeling this hard at my place of work. We can't ask probing questions about people's real behaviors and actions, so while projects are running far behind we're not asking why. We're great at keeping a calm head and working towards a solution for today's problem. We have zero capability to reflect on how people's specific actions get us into these problems.

dmitrygr 7y ago
The one thing that you miss the most after leaving Google is the postmortem culture - the fact that anything that goes wrong will be picked apart for lessons to learn, and said lessons WILL be learned. Trying to get a large org to buy into that idea is just... impossible.