As for variously damaged boxes in transit, there are two reasons: 1) many logistics processes (even inside e-retail companies) are designed around packaging th

As for variously damaged boxes in transit, there are two reasons: 1) many logistics processes (even inside e-retail companies) are designed around packaging that should survive being sent through normal post/package service (ie. "fragile" means "may not survive fall from 3 means, but should survive fall from 1 meters", "this way up" markings are ignored, etc.) and not around generally more fragile retail-level single item packages. 2) Even if retailer repacks the products into reasonably sturdy transport packaging, often there is either insufficient (usually due to operator error/inexperience) or outright none (in some cases by design of the process) inner padding. This comes from the fact that packing everything completely correctly is expensive, both financially and in terms of the environmental cost (all the packaging material will be thrown away, period) so it tends to done in terms of experience with how bad the packaging can be before the amount of returns due to shipping damage out-weights the savings in packaging costs.