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> fobbed me off onto a non-Google “valued partner” who was licensed to deal with corporations on volume pricing. Haha what? Who managed to set that up with Goo

> fobbed me off onto a non-Google “valued partner” who was licensed to deal with corporations on volume pricing. Haha what? Who managed to set that up with Google, and how does it even work? Do they transfer gcloud credits to you? Do you use their gcloud account to make a maps app?

beering 7y ago
It's Google's strategy for selling Maps and maybe some other enterprise services. I think it makes sense, actually. The reseller deals with things like basic support, consulting, drafting up contracts, limited negotiations, etc., basically the sort of high-touch stuff we know Google hasn't always been great at. The reseller infra is built into Maps, so you still work with your own Google account, but you pay the reseller. It's not fully in gcloud, afaik, since I remember there being a Salesforce portal you had to use to manage your Maps premium account.
- wolco 7y ago
  SugarCRM does this. I don't like the setup when support is required because the reseller tries to sell additional products.
  - komali2 7y ago
    Holy shit that's the worst when you're barely holding on trying to get through support tickets, but management wants you to side-sell as well.
jimktrains2 7y ago
They do the same, have authorized partners who you buy through, for analytics.