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I took my first SuperShuttle on my last conference trip to SF. I didn't talk about payment until I was already at destination, at which point he told me he did

I took my first SuperShuttle on my last conference trip to SF. I didn't talk about payment until I was already at destination, at which point he told me he didn't have a machine. I thought it odd, and just gave him cash. He told me $19 even though the guy at the airport told me $18. Gave him a $20 and went on my way. Also the ride was very odd. The guy mentioned how he wished he could drive a tank, and even had tank models in the shuttle. And he drove very aggressively and angrily. I couldn't help but thinking he was in the wrong business...

awillen 7y ago
Yeah, the drivers always tended to be a little off... I had one guy run up on the curb while he was looking at his phone, and he yelled when I told him to get off of it. That was the last one I took. I had another one where the driver got into a shouting match with a customer he dropped off because they didn't tip - at least SS gave me a refund on that one. I think the reality is that it was a very low-cost franchise, so you'd get people who weren't the kind that could manage normal office jobs but could scrape together 20k.
Jamwinner 7y ago
Nobody is in the right business. There arent exactly lines to become shuttle drivers for dismissive people who assume malice when the damn machine is a POS.
- awillen 7y ago
  When someone in that industry tells me the machine is broken, I presume they're being dishonest because it benefits them (they avoid fees and presumably tax reporting to the income) and I've seen too many cabs have their machines magically working if you tell them it's CC or they aren't getting paid. Also, if the machine actually isn't working, they always used to have paper slips to make CC charges. Those are never mentioned unless you tell them it's CC or they aren't getting paid. Dishonesty by omission is very much still dishonesty, and telling someone that the CC machine is broken implies that they can't accept CCs at all.

awillen 7y ago

Yeah, the drivers always tended to be a little off... I had one guy run up on the curb while he was looking at his phone, and he yelled when I told him to get off of it. That was the last one I took. I had another one where the driver got into a shouting match with a customer he dropped off because they didn't tip - at least SS gave me a refund on that one. I think the reality is that it was a very low-cost franchise, so you'd get people who weren't the kind that could manage normal office jobs but could scrape together 20k.

Jamwinner 7y ago

Nobody is in the right business. There arent exactly lines to become shuttle drivers for dismissive people who assume malice when the damn machine is a POS.

awillen 7y ago
When someone in that industry tells me the machine is broken, I presume they're being dishonest because it benefits them (they avoid fees and presumably tax reporting to the income) and I've seen too many cabs have their machines magically working if you tell them it's CC or they aren't getting paid. Also, if the machine actually isn't working, they always used to have paper slips to make CC charges. Those are never mentioned unless you tell them it's CC or they aren't getting paid. Dishonesty by omission is very much still dishonesty, and telling someone that the CC machine is broken implies that they can't accept CCs at all.