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If Google wants to kill their special culture that's up to them, but I hope they know that without the "Google magic", a lot of their failings as a company beco
by Causality1 7y ago
If Google wants to kill their special culture that's up to them, but I hope they know that without the "Google magic", a lot of their failings as a company become a lot less forgivable. For example, you can't be as fucking god-awful at customer service as Google without something to make up for it.
- zbentley 7y ago> you can't be as fucking god-awful at customer service as Google without something to make up for it Like near-total dominance in multiple market spaces? They don't need great customer service or continued innovation to remain absolutely ubiquitous for decades to come.