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I use SuperShuttle pretty much all the time. I understand why the service is widely disliked. Most people expect a predictable shared ride with least surprises.
by gramakri 7y ago
I use SuperShuttle pretty much all the time. I understand why the service is widely disliked. Most people expect a predictable shared ride with least surprises. The pick up is predictable but not the ride itself. Sometimes it's like 3-4 stops and the whole thing takes a long time.
On the other hand, I have tried uber shared ride from airports and it's way worse (at SFO). The rides keep getting cancelled. Late at night, you have to keep re-booking or do a non-shared ride for a very high price. Atleast with super shuttle, pick up is never an issue.
- qrbLPHiKpiux 7y ago> The rides keep getting cancelled. And this should reflect in the driver/operator's reputation on Uber or Lyft. Just like a physician's office keeping cancelling patients' appointments.
- anonymousjunior 7y agoWhen did you try Uber at SFO? They changed the pickup process a few months ago and it's been a nightmare ever since. I've found the trick is to make the trek through the airport to the International terminal where they're still allowed to pick up curbside.
- flafla2 7y agoI thought this, until my ride to the airport was cancelled , 20 minutes before the arrival. I almost missed my flight, good thing Uber wasn’t particularly busy that day (this is in Pittsburgh where rider supply can really screw you).