Most problem and change requests should not require manager involvement at all. In practice though, an org tend to optimize for top-brass to micromanage more an

Most problem and change requests should not require manager involvement at all. In practice though, an org tend to optimize for top-brass to micromanage more and more (see: Scrum and "Agile"). You will be told to solve the issues, while higher-ups make all the shots, unwittingly causing some long-term trouble. If you correctly identify gaps and skillfully tell the right managers, they will be very glad for you pointing out risks and suggestions. Just don't expect too much at once and play the long-term game.