This actually does feel like a step in the right direction. Having _any_ sort of appeals process in place is definitely a step up from the Google/YouTube approa

This actually does feel like a step in the right direction. Having _any_ sort of appeals process in place is definitely a step up from the Google/YouTube approach of: you can be banned by an automated process for no apparent reason and if that happens there's absolutely nothing you can do about it except raise a stink on social media and hope your story gets enough traction that someone capable of doing something about it notices the problem and fixes it.