> the user looks at it saying "uh... too complicated" The context is really important, otherwise Photoshop, Logic, or any ERP wouldn’t have users. Also I disa

> the user looks at it saying "uh... too complicated" The context is really important, otherwise Photoshop, Logic, or any ERP wouldn’t have users. Also I disagree with the part regarding the UI. It’s the customer money. If they want to prioritize futile details it’s their choice, just bill accordingly. It’s your job to inform them what it’s important to keep there project on track and that changing the UI will move the deadline for example.