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Where does that go? To whom? What do they do with it? In a lot of companies, any generic name email address probably goes to the trash, some group like custome
by ShakataGaNai 7y ago
Where does that go? To whom? What do they do with it?
In a lot of companies, any generic name email address probably goes to the trash, some group like customer service, an auto-responder that says "Sorry no" and sometimes to marketing. None of these help you. On rare occasion webmaster@ might get to someone who is useful and technical, but it might also be in a folder with thousands of other junk messages.
A better guess would be security@ . But still, wouldn't it just be easier to have a standard place to lookup who or where to go to contact someone for security issues? oh yea... security.txt
- defanor 7y agoBoth "webmaster" and "security" are standardized in RFC 2142, so one should be able to contact those easily. It's indeed not what happens in practice most of the time, but not sure if throwing more standards at it is a good solution: if/when most of the online services will follow those, they'd probably follow different ones.