5 ms·
I always thought the sales man/sales manager thing is just an act. I wouldn't be too surprised if the sales manager didn't even exist or care about about the de
by Ididntdothis 7y ago
I always thought the sales man/sales manager thing is just an act. I wouldn't be too surprised if the sales manager didn't even exist or care about about the deal. I have heard this described as "higher authority". The person who does the talking never makes a decision directly but always defers to a real or pretended higher authority like a wife, boss, company board or whatever. Seems like a variation of good cop/bad cop.
Walking away while keeping the door open is almost always the most powerful negotiation technique.
- smogcutter 7y agoI’ve gotten some entertainment out of browsing r/askcarsales on reddit, and if the folks there are to be believed it’s definitely not an act (at car dealerships, at least). While there are definitely times where the salesman goes into the office and pretends to talk while they check fantasy football scores, it’s also true that the manager needs to approve every deal and he often has very different incentives than the salesman.
- techslave 7y agono, GP is correct. only in the tiniest 2-3 man lots does the salesperson also set the price.
- Ididntdothis 7y agoThis may be true but I think there is definitely an element of wearing people down. Last time I bought a car I t9ld the salesperson to just call the manager in so we could duke it out in five minutes instead of him walking back and forth and making me wait each time. He wouldn’t do that.