6 ms·

Which is not going to be the case. The people doing the cleaning are not specialized in displays and the "professionals" doing the work are not the ones doing t

Which is not going to be the case. The people doing the cleaning are not specialized in displays and the "professionals" doing the work are not the ones doing the cleaning.

gambiting 7y ago
So they should be told not to touch those displays, or if they do then their company will be charged for replacement. We have cleaners and they know not to touch any audio or artist equipment, how is this different?
- Operyl 7y ago
  It's different because it's Apple, and HN tends to want to find any reason to hate on them regardless of sensibilities. There's a lot of equipment that can be damaged if cleaned in an improper way, and it's definitely not far fetched to ask cleaning companies to not clean specific things..
  - deleted 7y ago
    [deleted]
- diffeomorphism 7y ago
  It is different in that screens are common and are commonly cleaned. In particular, as long as you use just water and a microfiber cloth you are fine -- except for this case.
  - derision 7y ago
    You're arguing that cleaning staff are so wholly incompetent that they can't follow basic rules like "don't touch the monitors"? That's obviously not reality. Even at my small software company, the cleaning staff don't touch any of the electronics. If a computer is shelling out $5k/display they're going to cover this with the cleaning staff.
    - JoeAltmaier 7y ago
      It only takes one. Anecdote: Our state capitol dome was being renovated. Involved slowly sanding off 150 years of accumulated lead paint with respirators. Tedious, hot, cramped work. They were told under no circumstances to use a torch (the usual way of removing layers of heavy paint) to melt the accumulation off. Because of very dry wood etc, it was a fire hazard. During lunch break, one new guy thought that was silly, got a torch, went back up to try it and prove to everybody it was really the best way. Of course, the wood heated up, the shredded-cellulite insulation inside the wall caught fire. We lost the entire capitol dome to the resulting conflagration. (The well-meaning worker survived). So, even intelligent creative people (especially so maybe) can do dumb things. Because they think they know better.
      - derision 7y ago
        Then you make the cleaning company reimburse the cost of the monitor. This isn't rocket science
      - Wowfunhappy 7y ago
        So what is the solution? Presumably, Apple didn't use this fragile coating just for the heck of it. They chose this coating because it was the only way to make this monitor to perform in the way they wanted. Should Apple have just made a worse monitor because the coating is fragile? (BTW, we don't know what will actually happen if the screen is cleaned improperly. The monitor won't necessarily become an instant piece of junk.)
        JoeAltmaier 7y ago
        I would call a fragile piece of office equipment, disguised as an ordinary similar thing (looks much like a regular monitor) an "attractive nuisance". Unless I could secure such special monitors, I wouldn't even put one out in the general population.
        derision 7y ago
        The mac displays look distinguishably different than a typical monitor
mhb 7y ago
So they can buy the soon-to-be-released $249 Apple monitor protective cover that they deploy when they leave the office.

Which is not going to be the case. The people doing the cleaning are not specialized in displays and the "professionals" doing the work are not the ones doing the cleaning.

gambiting 7y ago

So they should be told not to touch those displays, or if they do then their company will be charged for replacement. We have cleaners and they know not to touch any audio or artist equipment, how is this different?

Operyl 7y ago
It's different because it's Apple, and HN tends to want to find any reason to hate on them regardless of sensibilities. There's a lot of equipment that can be damaged if cleaned in an improper way, and it's definitely not far fetched to ask cleaning companies to not clean specific things..
- deleted 7y ago
  [deleted]
diffeomorphism 7y ago
It is different in that screens are common and are commonly cleaned. In particular, as long as you use just water and a microfiber cloth you are fine -- except for this case.
- derision 7y ago
  You're arguing that cleaning staff are so wholly incompetent that they can't follow basic rules like "don't touch the monitors"? That's obviously not reality. Even at my small software company, the cleaning staff don't touch any of the electronics. If a computer is shelling out $5k/display they're going to cover this with the cleaning staff.
  - JoeAltmaier 7y ago
    It only takes one. Anecdote: Our state capitol dome was being renovated. Involved slowly sanding off 150 years of accumulated lead paint with respirators. Tedious, hot, cramped work. They were told under no circumstances to use a torch (the usual way of removing layers of heavy paint) to melt the accumulation off. Because of very dry wood etc, it was a fire hazard. During lunch break, one new guy thought that was silly, got a torch, went back up to try it and prove to everybody it was really the best way. Of course, the wood heated up, the shredded-cellulite insulation inside the wall caught fire. We lost the entire capitol dome to the resulting conflagration. (The well-meaning worker survived). So, even intelligent creative people (especially so maybe) can do dumb things. Because they think they know better.
    - derision 7y ago
      Then you make the cleaning company reimburse the cost of the monitor. This isn't rocket science
    - Wowfunhappy 7y ago
      So what is the solution? Presumably, Apple didn't use this fragile coating just for the heck of it. They chose this coating because it was the only way to make this monitor to perform in the way they wanted. Should Apple have just made a worse monitor because the coating is fragile? (BTW, we don't know what will actually happen if the screen is cleaned improperly. The monitor won't necessarily become an instant piece of junk.)
      - JoeAltmaier 7y ago
        I would call a fragile piece of office equipment, disguised as an ordinary similar thing (looks much like a regular monitor) an "attractive nuisance". Unless I could secure such special monitors, I wouldn't even put one out in the general population.
        derision 7y ago
        The mac displays look distinguishably different than a typical monitor

mhb 7y ago

So they can buy the soon-to-be-released $249 Apple monitor protective cover that they deploy when they leave the office.