Yeah, I didn't expect it to be thrilling. But some detail would have been good. As it is I'm not really sure what the point of the post was, except to say "Hey,

Yeah, I didn't expect it to be thrilling. But some detail would have been good. As it is I'm not really sure what the point of the post was, except to say "Hey, I found something wrong with Twitter and then tweeted with some famous people and then once I found the right email address I told them and they fixed it. Oh and did I mention that it was really important because it affected 1.5 million users?" It would have been more useful if the author included some details and possibly speculation (as you have provided) as to what was going on in Twitter's ticketing setup so that we could all learn from it.